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SUPPORT FOR VICTIMS OF
THE WORLD TRADE CENTER TRAGEDY

Since September 11, 2001, Safe Horizon has been assisting individuals and families who lost loved ones, those who were injured, residents who were displaced from their homes, and those who were economically impacted as well as the many New Yorkers who witnessed the attacks. If you were impacted by the attack on the World Trade Center, we may have worked with you already at Pier 94, the Worth Street or Chambers Street Disaster Assistance Service Centers, or at one of our other assistance centers. Through our partnerships with the September 11th Fund and the 9/11 United Services Group, we continue to offer many of the same services that we have been providing since September 11th, and we have also added new programs as the needs of those affected have changed. Our services are described below. For additional information, you can call the hotline 24 hours a day, 7 days a week.

The September 11th Support Hotline
1 (866) 689-HELP (4357)

Safe Horizon operates a toll free, 24-hour hotline to assist people affected by September 11th. The hotline provides information and referrals to benefits and assistance programs, as well as immediate crisis support. In addition, those impacted may also call the hotline to request a service coordinator, a case manager who can provide long-term support and help with referrals to counseling, support groups, legal services, immigration services, job training, placement agencies and other services. All calls are answered by trained specialists.

The hotline serves as the primary source of information for the New York City area but also handles calls from people from New Jersey, Pennsylvania, Connecticut and other areas across the country who are looking for help or information.

Ongoing Recovery Program
Safe Horizon conducts information sessions on benefits offered to victims of the World Trade Center. One of the benefits discussed during information sessions is the September 11th Fund Ongoing Recovery Program:

Employment Assistance: Surviving family members and the severely injured, and all displaced workers (regardless of immigration status) who lost jobs or experienced severe loss of income between September 11, 2001 and January 11, 2002, and worked South of Canal (or in portions of Chinatown and Little Italy) can receive career counseling, job readiness training, job referrals, English classes and skills training and income support while in job training.

Health Care: The September 11th Fund provides health insurance coverage for those who cannot afford to pay private health insurance premiums but are not eligible for public health insurance programs. Clients may be eligible for 12 months of health coverage through the September 11th Fund. Since the Federal Victims' Compensation Fund supports most health care costs for the severely injured and surviving families, the largest population expected to access this benefit is displaced workers.

For more information or to attend an information session, call the September 11th Support Hotline operated by Safe Horizon at 1-866-689-HELP.

Mental Health Support
If you find that you or your family are experiencing difficulty with your daily routine and still think often about the September 11th attacks, you may benefit from our specialized counseling programs offered at our community offices and the Safe Horizon Counseling Center. These programs include specific services for children and rescue and recovery workers.

Community-Based Crisis Support
Safe Horizon’s Project Liberty program provides outreach and crisis counseling services free of charge to individuals, families, and groups impacted by the attack on the World Trade Center and its aftermath. Interventions focus on gaining a better understanding of reactions to trauma, strengthening strategies to cope during these stressful and uncertain times, and providing linkages to other services. Customized workshops and services are available citywide to address the needs of workplaces, community groups, schools, etc. For more information on Safe Horizon’s Project Liberty program, please call us at 718-928-6967.

Referrals
You may be interested in certain services that Safe Horizon staff cannot provide. We have created partnerships with many other organizations and companies to ensure that we can refer you to trustworthy and compassionate people who will assist you. We can make referrals for legal assistance, job counseling and placement, debt management, financial planning, and more.

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